Online portal for the submission of requests to the CCF
As of 10:00 CET on Thursday 26 March 2026, all requests to the CCF must be submitted via the new dedicated, secure online portal.
The portal enables applicants or their authorized representatives to do the following:
- Submit a request for access to personal data, correction and/or deletion of personal data;
- Submit an application for the revision of a decision of the Commission;
- See the status of their request during the review process;
- Access all communications and supporting documents exchanged between the applicants or their representatives and the CCF during the processing of their requests;
- Consult the decisions of the Commission on their requests.
From 10:00 CET on Thursday 26 March, the Portal will be the only channel for requests to the CCF. Requests submitted via e-mail or postal mail will no longer be accepted, unless the Commission has found exceptional circumstances requiring the use of other means, as provided for in Rule 25(2) of the CCF Operating Rules.
Applicants who have ongoing requests will initially receive updates on their request by email as per the previous procedure. Ongoing cases may be migrated to the portal by the CCF in due course: Applicants and/or their representatives will be advised if this is the case.
The portal will guide users through the online process including which documents to submit, and a special assistance form is available to address any technical problems. Further details, including guidance for ongoing requests, will be provided in due course.
For more information and assistance, please see the CCF Portal User Guide below in ‘Related documents’.
Prepare your application
The Commission analyses and processes requests based on written representations and documentation only, and does not conduct oral hearings except in exceptional circumstances.
Before applying to the Commission, applicants must ensure that their requests conform to the role of the Commission as defined in the Statute of the Commission and meet the admissibility criteria defined by the Operating Rules of the Commission, and that all required documents are provided. The Commission does not respond to requests falling outside its mandate. Examples of requests outside its mandate are available under the heading “Frequently Asked Questions”.
Please note that CCF Members shall not be contacted directly, and that any correspondence addressed to them will not be taken into consideration by the CCF.
Additional information or documents may be requested by the Commission after the initial submission.
Only the following file types can be attached to a request: pdf, doc, docx, xls, xlsx, csv, txt, rtf, html, jpg, jpeg, png and gif.
Video and audio files are not accepted.
Applicants should ensure that all attachments are legible, properly oriented (i.e., not rotated or inverted), and presented in a readable format.
Applicable procedure
Once the Commission considers a request admissible, the following procedure applies, depending on the type of request presented.
Request for access to information possibly held in the INTERPOL Information System
The Commission first asks the INTERPOL General Secretariat to check whether any data concerning the Applicant are being processed in INTERPOL’s Information System. In accordance with Article 35 of the CCF Statute, prior to disclosing information connected with a request, the Commission shall consult the source of the data.
The Commission shall generally decide on a request for access to data within four months from the date on which the request was declared admissible, and shall provide the Applicant with a written decision.
Request for deletion or correction of information held in the INTERPOL Information System
The Commission first asks the INTERPOL General Secretariat to check whether any data concerning the applicant are being processed in INTERPOL’s files. If so, it examines the compliance of the processing of this data with INTERPOL’s rules, on the basis of the information available to it. In this context, the Commission considers all elements and documents provided by the applicant in support of his/her request. The Commission may seek additional information or clarification from the applicant, from the source of the challenged data, from the INTERPOL General Secretariat or from other entities concerned by the request.
When the Commission considers that it has received sufficient information to reach a conclusion on a request, it renders a Decision. The Commission provides its decision to the INTERPOL General Secretariat for implementation. Finally, the Commission provides its written and reasoned decision to the applicant and to the source of the challenged data, and notifies them of the implementation of its decision by INTERPOL, whenever applicable.
Application for revision
An applicant can submit an application for revision of a Decision of the Commission, according to Article 42 of the Statute of the Commission. For these applications, in addition to the usual admissibility criteria, the applicant must provide:
• a description of a newly discovered and relevant fact(s), within six months of its discovery; and
• the reasons for which such new fact(s) could have led the Requests Chamber to a different conclusion if known at the time at which the request was being processed.
Limits of the Commission’s competence
The CCF only handles issues related to the processing of data in the INTERPOL Information System. It is not empowered to lead an investigation, to weigh evidence, or to make a determination on the merits of a case. Only the competent national or regional authorities may do so, pursuant to Article 36 of INTERPOL’s Constitution. The CCF is not competent to act with regard to national files or procedures, to assist applicants in immigration matters and applications for national extradition proceedings or to determine whether an individual may travel abroad without fear of being arrested. The relevant national authorities should be contacted regarding issues beyond the processing of information in INTERPOL’s files.
Related documents
