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Social engineering fraud

‘Social engineering fraud’ is a broad term that refers to the scams used by criminals to trick, deceive and manipulate their victims into giving out confidential information and funds.

Criminals exploit a person’s trust in order to find out their banking details, passwords or other personal data.

Scams are carried out online – for example, by email or through social networking sites – by telephone, or even in person.

How can I protect myself?

Individuals

Remain vigilant and take the time to assess any e-mails you hadn’t expected to receive. Be sure to check carefully the sender’s email address and any URLs, and check the authenticity of the information against an official source.

If you receive a message you weren’t expecting (even it appears to be from someone you know), or you get an offer that seems too good to be true:

  • Do not open any attachments;
  • Do not click on any links;
  • Do not reply;
  • Do not send any money;
  • Do not send identification documents – not even copies;
  • Do not give details of your bank accounts or payment cards;
  • Report the message as spam through your internet supplier then delete it.

Likewise, if you receive a phone call you don’t feel comfortable with, do not give any information and end the conversation.

You can also protect your PC and other devices by setting spam filters to the highest level, and installing firewalls and anti-virus software – and keeping them up-to-date.

Companies

In addition to the steps described above:

  • Develop a guide for the handling of sensitive information within your company;
  • Train your staff on how to recognize the different types of fraud;
  • Conduct intrusion tests to identify your vulnerabilities and strengthen your security;
  • Establish relationships with law enforcement and appropriate agencies in order to keep updated on the latest trends in social engineering;
  • Make sure that any financial transaction requires more than two authorized signatures from your company before being accepted by your bank;
  • Have a point of contact at your bank who is familiar with the transfer destinations of your company funds (and who can therefore detect any suspicious requests).
News
17 décembre 2015

Plus de 500 arrestations au cours d’une opération d’INTERPOL ciblant les escroqueries par téléphone et par e-mail


03 décembre 2015

INTERPOL training on detecting fake documents aims to enhance border security


25 novembre 2015

Experts gather at INTERPOL to identify emerging social engineering fraud techniques


18 novembre 2015

Indian prime minister and INTERPOL Chief discuss cooperation


18 novembre 2015

Conférence INTERPOL-StAR pour la coopération internationale en matière de recouvrement d’avoirs


06 novembre 2015

More than 130 detained in global action tackling airline ticket fraud


02 octobre 2015

Identifying fake documents focus of INTERPOL and Frontex workshop


21 septembre 2015

Une formation INTERPOL au Sénégal s’attaque à la corruption et à la criminalité financière


06 août 2015

Corruption and financial crime focus of INTERPOL training in Botswana


04 août 2015

Illegal online gambling in Asia targeted in INTERPOL operation


02 juillet 2015

Forensic document examination focus of Balkans INTERPOL training


29 juin 2015

Global action against online air ticket fraudsters sees 130 detained


05 juin 2015

INTERPOL group to field test new ink dating protocols to aid fraud and forgery investigations


02 juin 2015

UK initiative underlines role of due diligence in securing official documents


19 mai 2015

La réunion d’INTERPOL à Bucarest vise à fixer le cap de la sécurité européenne


30 janvier 2015

Estonia hosts INTERPOL workshop on anti-corruption and financial crimes


28 novembre 2014

Global action against online fraud in the airline sector nets 118 arrests


16 septembre 2014

International cooperation against counterfeit currency and travel documents focus of INTERPOL meeting


22 mai 2014

Une réunion INTERPOL place la sécurité des documents sous le microscope


30 avril 2014

Un réseau criminel se livrant à des fraudes aux cartes bancaires démantelé avec l’appui d’INTERPOL


If you receive an email from someone claiming to represent INTERPOL, requesting personal information or bank account information, you should ignore it and treat it as spam.

Questions and answers