Back
|
Print

Social engineering fraud

‘Social engineering fraud’ is a broad term that refers to the scams used by criminals to trick, deceive and manipulate their victims into giving out confidential information and funds.

Criminals exploit a person’s trust in order to find out their banking details, passwords or other personal data.

Scams are carried out online – for example, by email or through social networking sites – by telephone, or even in person.

How can I protect myself?

Individuals

Remain vigilant and take the time to assess any e-mails you hadn’t expected to receive. Be sure to check carefully the sender’s email address and any URLs, and check the authenticity of the information against an official source.

If you receive a message you weren’t expecting (even it appears to be from someone you know), or you get an offer that seems too good to be true:

  • Do not open any attachments;
  • Do not click on any links;
  • Do not reply;
  • Do not send any money;
  • Do not send identification documents – not even copies;
  • Do not give details of your bank accounts or payment cards;
  • Report the message as spam through your internet supplier then delete it.

Likewise, if you receive a phone call you don’t feel comfortable with, do not give any information and end the conversation.

You can also protect your PC and other devices by setting spam filters to the highest level, and installing firewalls and anti-virus software – and keeping them up-to-date.

Companies

In addition to the steps described above:

  • Develop a guide for the handling of sensitive information within your company;
  • Train your staff on how to recognize the different types of fraud;
  • Conduct intrusion tests to identify your vulnerabilities and strengthen your security;
  • Establish relationships with law enforcement and appropriate agencies in order to keep updated on the latest trends in social engineering;
  • Make sure that any financial transaction requires more than two authorized signatures from your company before being accepted by your bank;
  • Have a point of contact at your bank who is familiar with the transfer destinations of your company funds (and who can therefore detect any suspicious requests).
News
17 December 2015

More than 500 arrested in INTERPOL operation targeting phone and email scams


03 December 2015

INTERPOL training on detecting fake documents aims to enhance border security


25 November 2015

Experts gather at INTERPOL to identify emerging social engineering fraud techniques


18 November 2015

Indian prime minister and INTERPOL Chief discuss cooperation


18 November 2015

Global asset recovery cooperation focus of INTERPOL-StAR conference


06 November 2015

More than 130 detained in global action tackling airline ticket fraud


02 October 2015

Identifying fake documents focus of INTERPOL and Frontex workshop


21 September 2015

INTERPOL training in Senegal tackles corruption and financial crimes


06 August 2015

Corruption and financial crime focus of INTERPOL training in Botswana


04 August 2015

Illegal online gambling in Asia targeted in INTERPOL operation


02 July 2015

Forensic document examination focus of Balkans INTERPOL training


29 June 2015

Global action against online air ticket fraudsters sees 130 detained


05 June 2015

INTERPOL group to field test new ink dating protocols to aid fraud and forgery investigations


02 June 2015

UK initiative underlines role of due diligence in securing official documents


19 May 2015

INTERPOL meeting in Bucharest aims to set the course for European security


30 January 2015

Estonia hosts INTERPOL workshop on anti-corruption and financial crimes


28 November 2014

Global action against online fraud in the airline sector nets 118 arrests


16 September 2014

International cooperation against counterfeit currency and travel documents focus of INTERPOL meeting


22 May 2014

INTERPOL meeting puts document security under the microscope


30 April 2014

Criminal network involved in payment card fraud dismantled with INTERPOL support


If you receive an email from someone claiming to represent INTERPOL, requesting personal information or bank account information, you should ignore it and treat it as spam.

Questions and answers