| NCB & Regional Police Services Directorate |
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Mission statement
With a view to supporting INTERPOL’s core functions and activities, the Directorate will focus its activities on three main areas:
- Capacity building, with the aim of developing and enhancing close co-operation with the NCBs in order to enhance their operational capacities and responsiveness
- Police training, with the aim of strengthening NCB staff's abilities in INTERPOL's core functions and their knowledge of INTERPOL's tools and services, and to increase awareness of INTERPOL within national law enforcement departments.
- Regional projects and operations, with the aim of assisting in specialized crime areas through the co-ordination of joint or simultaneous operations.
Detailed description of activities
Capacity building:
- Assist member countries with the creation and reconstruction of NCBs, revitalizing their operational capacities
- Maintain and develop NCB service standards and to promote good practice in all areas of police activities.
- Develop contact officers networks in order to enhance operational support between NCBs
- Produce the regional business plans in close co-operation with the relevant departments of the General Secretariat and the member countries
- Organize the annual Heads of NCBs meetings and the Regional Conferences
- Respond as quickly as possible to inquiries from NCBs addressed to the General Secretariat, and intervene on behalf of NCBs having difficulty obtaining responses from other NCBs
- Develop co-operation with regional and international organizations
- Support the activities of the Command and Co-ordination Centre when requested, on a case-by-case basis, by liaising with the member countries.
- Serve as a link between NCBs and people responsible for crime support programmes and projects at the General Secretariat
Police training
- Carry out tailored I-24/7 user training courses worldwide according national needs
- Organize NCB staff training courses for national officers working at INTERPOL National Central Bureaus on a regional and language basis
- Organize INTERPOL awareness seminars at the request of member countries
- Inform crime programme managers of training requirements in their area
Regional projects and operations
- Support in a wide range of specialized crime areas
- Co-ordinate joint or simultaneous operations
- Provide intelligence support
| Exchange of good practice between NCBs |
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Activity
After the 17 service standards had been adopted at the 63rd General Assembly session held in Rome in 1994, member countries suggested a mechanism for implementing the service. The European region adopted a peer evaluation mechanism in 1999 in order to implement the service standards. The evaluation yielded a number of positive results ranging from enhanced status of the NCBs to the allocation of additional resources. Discussion with member countries during many INTERPOL meetings on the European mechanism has generated strong support. It is against this background that it was decided to extend the exchange of good practice between NCBs to other regions based on different processes to be adopted for each region. The exchange of good practice programme began with a pilot scheme in 2004 in which volunteer NCBs were requested to participate in the exchange of best practice, and the scheme is being fully implemented in all INTERPOL regions. All INTERPOL’s NCBs will have been visited before the end of 2009.
Objectives
The Exchange of Good Practice Programme is aimed at enhancing the status and role of NCBs and increasing countries’ contribution to and use of the General Secretariat's databases.
- Ensure NCBs observe the minimum service standards required for their effective operation
- Enhance the status of NCBs
- Obtain additional resources for NCBs
Outcome
Based on the recommendations produced by the good practice teams and the good practice identified in the countries visited, we intend to increase the resources of our NCBs, to enhance their position within their national police structures and to meet the INTERPOL Services Standards required in order to provide a minimum of services to the international police community. When necessary, INTERPOL also provides equipment to those NCBs which lack resources.
| Contact officers networks |
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Activity
The work performed by the network of contact officers throughout the world has resulted in many urgent cases being solved by our member countries.
In 2006, contact officers network meetings were organized in Europe, Africa, Asia and the South Pacific and the Middle East and North Africa, with participants from a total of 57 countries.
Objectives
The contact officers’ network has been created to facilitate immediate assistance between NCBs in urgent cases.
Outcome
Details, names and telephone numbers of contact officers for Africa, Asia, Europe, and the Americas are now posted on the INTERPOL dashboard for the use of all NCBs.
Activity
The NCB staff training courses organized by the NCB & Regional Police Services Directorate were carried out aimed at improving the ability of the officers to perform their duties satisfactorily with regard to the requirements of international police co-operation and the range of services developed at INTERPOL.
Objectives
The main objective is to identify needs and assist in the implementation of NCB training programmes, co-ordinate member countries' training needs and ensure new and existing NCB staff are well informed and fully aware of:
- INTERPOL’s services
- the role and function of NCBs
- INTERPOL policy in relation to international police co-operation
Outcome
The positive result of the training courses is the improvement in the quality and volume of messages most of our NCBs are now exchanging. This is clear from the increase in the amount of data entered in the INTERPOL database and increased use of the database.
| INTERPOL awareness seminars |
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Activity
A seminar consists of a one or two-day general programme with presentations on INTERPOL's goals, structure and role, I-24/7 secure global police communications services (Dashboard, expansion, etc.), operational databases, crime programmes and projects, operational support provided by INTERPOL to major international events and incidents, structure and role of the NCB and key activities at national level.
An INTERPOL Awareness Seminar is generally organized in a country at the request of the NCB concerned. The NCB defines the contents of the seminar in close co-operation with the General Secretariat, and is responsible for inviting representatives from national law enforcement agencies, customs and immigration at different levels (managers, operational units, specialized units, etc.).
This activity can equally be applied to international police academies worldwide as part of their regular training curricula.
Objectives
The aim of this activity is to increase national knowledge of INTERPOL's core functions and activities to:
- enhance the position of the NCB at national level and, consequently, obtain more support and resources for it;
- convince the national police community of the advantage of expanding the I-24/7 network and its contents beyond the NCB as an indispensable tool, not only for the NCB, but also for control, investigative and analytical units within national police forces;
- promote the use of INTERPOL's databases and services by the NCB, law enforcement agencies, customs, immigration services, investigative units, etc.
Outcome
Greater awareness of INTERPOL’s services by national law enforcement departments leads to an immediate increase in the use of the NCBs by the national police community, which directly impacts the volume and efficiency of information exchange at national and international level.
INTERPOL has seven Regional Bureaus (RBs), which are permanent departments of the General Secretariat (see Article 25 of the Constitution) and were established to bring the General Secretariat closer to the regions.
There are RBs in Abidjan (serving West Africa), Buenos Aires (South America), Harare (Southern Africa), Nairobi (East Africa), San Salvador (Central America) and Yaoundé (Cameroon). In addition, there is a Liaison office in Bangkok, serving Southeast Asia.
The duties of the RBs are the same as those of the General Secretariat, but each RB deals with regional issues – based on its geographic proximity – since it is best placed to provide the most appropriate response in any particular situation.
Staffing
The RB staff are generally recruited from within the region and their number and role can vary, depending on the specific needs, goals and priorities of each region. Generally, they comprise the following:
- Head of Bureau - responsible for applying the priorities of the organization and those of regional police chiefs committees where they exist;
- Specialized officers - police officers specialized in the different kinds of crime prevalent in each region;
- Network analyst – a technical officer responsible for providing technical support not only within the RB but also to National Central Bureaus in the region;
- Crime analyst – provides analytical work on crimes in the region, related to work for the General Secretariat and for the regional police chiefs committees;
- Administrative support staff (secretary, driver, and security officer).
Legal status
The Regional Bureaus and their staff are subject to the same rules and provisions as the General Secretariat – these functions and duties are defined in Article 26 of the Constitution, in the Financial Regulations, Staff Regulations and Rules, etc. There are also provisions specific to the RBs concerning, inter alia, the delegation of financial powers and the Staff Regulations, which take account of the differences from one duty station to another.
RB activities
Select a link above for specific details of each RB and its activities.
Regional Bureaus and National Central Bureaus
The RBs should not be confused with the National Central Bureaus (NCBs), which are INTERPOL bureaus in each member country.
RBs and Regional Police Chiefs Committees
The RBs work with regional police chiefs committees where they exist. In Africa, the RBs act as the permanent secretariats of the committees, as follows:
- Abidjan serves WAPCCO (West African Police Chiefs Committee)
- Yaoundé serves CAPCCO (Central African Police Chiefs Committee).
- Harare serves SARPCCO (Southern African Regional Police Chiefs Co-operation Organization).
- Nairobi serves EAPCCO (East African Police Chiefs Co-operation Organization).
In other regions where police chiefs committees exist, the RBs are building closer ties where relations have not been formally established. This is the case in:
- Asia, between the South-East Asia Liaison Office (LoBang) and ASEANOPOL (Association of South-East Asian Nations Chiefs of Police);
- Central America, between the RB in San Salvador and the CJPCAC (Comisión de Jefes de Policía de Centro América y el Caribe - Commission of Chiefs of Police of Central America and the Caribbean).
Relations between the RBs and the SPCPC (South Pacific Chiefs of Police Conference) and the ACCP (Association of Caribbean Commissioners of Police) are managed directly from the Organization's Headquarters in Lyon.
Modernization of the RBs
INTERPOL began to modernize its RBs in 2005 with a programme that involves standardizing working equipment, installing video-conference and IP telephone facilities, and giving them access to INTERPOL’s Intranet and message handling system. This process has speeded up the sharing of information and effectiveness among RBs and with NCBs and the General Secretariat.